Tag Archives: usability

NING UX Groups of Groups

NOKIA 6220 is far from perfect

NOKIA have still got a lot of ironing out to do to their 6220 Symbian S60 GSM 850/900/1800 WCDMA 900/2100 mobile phone before it becomes usable !

For starters each App uses a different (or multiple keys/menus to Exit) !

  • Exit menu, Red key, CANCEL key, Options | Exit etc etc

and I have already accidently disconnected Skype, GPS, Maps dozens of times !

Each App uses a different key to zoom in & out !

  • Up/Down, */#, 1/3 etc etc

Have NOKIA heard of usability guidelines ?

It trys to be clever and turn on GPS when you use maps or the camera but the only way to turn GPS off (and the annoying blue light) after it has automatically come on is to go into maps and Options | Exit !

So when's the first service pack due ?

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Transparent Technology

What I am thinking of here is systems where the technology is invisible or transparent such as the web applications Flickr, WordPress & VOX and the definition from


… the best applications (be them standalone software apps or web applications) are those in which the technology is transparent to the user. By that, I mean that the user is free to focus on the intent of the app, rather than struggle with or jump through hoops with the technology behind it. Bloglines is one such app…

Here are a couple more "technology transparency" links:

The later is a also great introduction to why "open source" is a "political" force !

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GrokDoc’s usability study of GNU/Linux newbies

GrokDoc's usability study of GNU/Linux newbies goal is to create a useful manual on basic tasks that new users will find simple and clear and easy to follow, using what we learn from our study.

GrokDoc is an offshoot of Groklaw

Our idea is this: instead of technically proficient people explaining tasks and functions to newbies, we let newbies show us what is hard for them. Proprietary software companies do such usability studies, and they benefit from the knowledge gained.

The Free/Open Source community has all that we need to do the same, using the many eyeballs approach, so to speak. Open source ideals applied to research can be very powerful.

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