getting customer support via twitter can be effective especially for large faceless corporates such as BP, COOP, MBPLC (Harvester & Toby) and MS
so next time youve been double charged for a meal deal or been overcharged for parking in your local pub carpark or have a windows 10 bug dont get angry try tweeting first
my latest experience was with MS who did respond to me which was nice but asked me to resubmit my bug on a separate system
We appreciate valuable observations such as this, which is why we highly encourage that you submit a feedback through our Feedback Hub app. This way, you can help improve Windows 10 functionality and other services in future updates. You can visit this article to know how: http://msft.social/lpc7WS
By the way, every feedback counts and is important to us.
For future support reference, you may also check out our Customer Support YouTube channel on this link: http://msft.social/R2kf3BROKEN
Thank you very much and have a great day!
Hope you have success with your future tweet complaints
post office broadband (postoffice.co.uk) customer service falls short #fail
their website is down (they blame @btopenreach)
their 404 page doesnt even mention the pobroadband helpline number which is 034 5600 3210 (in case you want to cancel your account too)
their customer service systems are down (they blame @btopenreach) so they cant cancel your account until monday “can you please phone us back on monday”
they have a severe short term memory loss problems
48hrs ago they sent a letter saying there were no cancellation fees(due to price increases)
they just said you have to pay 2 months rental if you cancel !
yandex disk shows us how ALL customer service should be done – by giving a 2000% refund / upgrade
An email received from Yandex Customer Support last year :
You have received this message because you use our program,
Yandex.Disk for Windows, and have recently updated it.
Unfortunately, an error was made in one of the latest versions that may,
in rare cases, lead to the crash of your computer’s operating system.
For this reason, we ask you to make sure that you have installed a stable version
of the program on your computer: versions 1.1.8 and later.
We apologize if the program has caused you any problems. It is very important for us
that we keep your trust. That’s why we have completely reviewed the process of
developing and testing our projects in order to avoid such errors in the future.
In order to make up for this error, we have increased the space available to you on
Yandex.Disk by 200 GB.
Stay with us.
so @getsatisfaction the #smn #bmn for improving customer service has just been bought by @spinklr
old|existing getsatisfaction|sprinklr customers
APPARENTLY if you need to call AMAZON UK they can be reached on Freephone (within the UK) 080 0496 1081. International customers can call +44 20 7084 7911.